I had a shipping issue and brought it to their attention. They promptly addressed the issue and fully resolved the problem they went above and beyond to make sure they made things right it doesn’t get any better than this. Their customer service outstanding along with their product..
Ordered 3-4 weeks ago, so far nothing! Kenny Smith 3213 Battery Park Place. Rockingham, Va 22801
I have to hand it to the design team, this thing is cooool! I ended up getting the complete package and I plan on using it the weekend.
I purchased The Essential Bundle along with the gas hose with burner pipe, SKOTTI CONNECT propane gas adapter, and other accessories. Upon opening the package, I was disappointed to find that both the gas hose with burner pipe and the propane gas adapter were missing. I have emailed, reached out via instagram and no luck. Only response from Skotti customer support is this Feedback automation. I wish I could say something nice but I can not at this time.
The grill itself is as advertised and function's well I was very disappointed to find out many accessories are not available in the USA like the pikes and smoker shelf for pellets.At forty percent off I would have purchased them as well.
Shipped fast. Very compact and I ordered the propane adapter and everything works great
Wish we could purchase another Skotti stone with the 2nd grill that we just bought!
I recently purchased a grill from this company, and while the grill itself seems to be made of great quality material, the customer service left a lot to be desired. I had to place two separate orders, and while the grill arrived without any issues, the lid and accessories were sent to the wrong address. I tried reaching out via email, Facebook, and Instagram multiple times, but received no response. Unfortunately, I still don’t have my grill lid and accessories. I hope they can improve their customer service in the future.
I got the all in bundle because of the pricing and a real world use with Kadenventures. Awesome product can't wait to try to pizza stone attachment
Pikes are amazing. Attention to detail at the warehouse is not amazing. I have made two orders with skotti so far and both were wrong. On the first order the wrong lid for the grill was included. On the second order 1 large bok and 1small bok were missing. It takes a very long time to receive items from you in CA. I still need the two boks and have not hear from customer service
Was worried about cleaning grill after using it for a 4 day camping adventure and it was so easy came clean worked amazing, all my gas lasted all 4 days couldn’t be happier, easy setup easy take down, and took up no space in my bag,
At first glance and handling it is evident the materials are quality. Had an item missing in original shipment. Reached out to Leon and item that was missing got shipped out. Look forward to using and teaching my granddaughters multi fuel grilling and cooking.
I have had my Skotti several years now and love it! And the customer service is just Great!
I like the flat pack that takes up minimal space. The versatility is awesome. Gas, charcoal, wood and mini fire pit. High quality materials make it a home run.
Best field grill ever. Cooks great, cools off quick, cleans easy.
Perret BBQ for the vanlife. Yé !!!
Love these now I got try out the other recipes!!!
I have now used every Skotti feature now. I love them all. Pork belly and burgers on the grill. Bacon and eggs on the Kast. Pizza on the Stone. Every thing just works. Get the All-In Bundle. You'll want it all!
I saw a friend use their Skotti a few months ago during a group camping trip. My instant impressions were:
- super portable
- ultra packable
- fully functional as a grille
I purchased the THE PIZZA BUNDLE in November and used it 5+ occasions across two trips. Specifically, I absolutely love this product due to:
- Packed Size: it fits perfectly in the small size Decked Drawers in my 2022 Tacoma.
- Grille heat: easy to modulate. Have cooked steak, burgers, veggies, and sausages all to perfection
- Pizza stone: performed well for both ready-made and rolled crusts
This is truly a 5 star product and I happily recommend to anyone looking for a super portable grill setup.